CSC Helpline
Do you need someone to talk with about your cancer experience?
Call 1-888-793-9355 or CSC-867-5309 [272-867-5309]
The Cancer Support Helpline staff are available to counsel cancer patients or their loved ones who are struggling to cope with a cancer diagnosis. Our trained professionals can be reached toll-free at the above phone numbers during the following hours:
Monday–Thursday: 9:00 AM–7:00 PM ET
Friday: 9:00 AM–6:00 PM ET
We are here to help you by offering free, personalized navigation by phone and online.
Our Cancer Support Helpline is staffed by community navigators and resource specialists who have extensive experience in helping people affected by cancer. We provide guidance, resources, and support to cancer patients or their loved ones with a variety of needs — from getting information about cancer, identifying a local support group, or just finding someone who is willing to listen. So that no one faces cancer alone.
Our services include:
- Connecting callers to local or national resources, counseling, support groups, treatment lodging & transportation services, and other programs
- Live web chat option for those who prefer not to call ― Find the Chat Now window at the bottom of your screen
- Specialized information and navigation in finances & treatment costs, clinical trials, pediatric oncology, CAR T cell therapy, and genetics/genomics
- Treatment decision-making education
- Access to an online distress screening program, CancerSupportSource®
- Guidance on the full scope of resources at the Cancer Support Community
- Live, bilingual Spanish navigation services
- Over-the-phone translation support in over 200 languages
